POSArtisanDOCS

Selling & payments

Take a card-machine payment

We help set up your supported card machine. Payment approval comes from the bank terminal.

WHERE TO FIND IT

POS → Pay / Checkout → Card

Step by step

  1. Select Card and check the amount due.

  2. Enter that amount on the card machine. If your requested terminal integration is enabled, check the amount sent automatically.

  3. Let the customer tap or insert their card. Wait for an Approved result.

  4. Record any required terminal reference, confirm Card in POS and provide the receipts.

Card-machine setup and reconciliation

  1. Arrange your bank card machine and the supported terminal setup with our team. Enable Card as a payment method and agree whether the cashier enters the amount or a compatible enabled integration sends it.
  2. A declined or cancelled terminal transaction must not be recorded as paid. If the outcome is unclear, check the terminal or bank transaction history before requesting another payment.
  3. At closing, compare POS card totals with the terminal settlement report. Process bank-terminal refunds through its approved workflow and keep the reference alongside the POS return.

Tools and options

Automatic card-terminal amount
On request, send the bill total to a compatible card machine without retyping.

A little help goes a long way.

Start with common fixes, or contact our team with your store, terminal and the issue you see.

Troubleshooting
Screen guide