POSArtisanDOCS

Customers & loyalty

Share a digital receipt

Let a customer keep their receipt on a phone after a completed sale.

WHERE TO FIND IT

Completed sale / customer display

Step by step

  1. Complete the sale and confirm it has synced online.

  2. If enabled, show the receipt QR on the customer display's thank-you screen.

  3. Ask the customer to scan and open the receipt in their browser.

  4. Alternatively, open the sale and use the configured sharing option.

Share a receipt after completion

  1. Enable the digital-receipt option on the customer display and complete an online sale. The thank-you receipt QR opens the saved receipt; an offline sale must sync first.
  2. Reopen Sales history when a customer needs another copy. Check the destination before sharing the private receipt link by the available WhatsApp or email action, and retain a printed option for customers who need it.

Tools and options

Digital receipt links & QR
Let customers open receipts in a browser without signing in.
Protected receipt details
Use unguessable receipt links with masked customer phone details.

Digital receipt

A little help goes a long way.

Start with common fixes, or contact our team with your store, terminal and the issue you see.

Troubleshooting
Screen guide