POSArtisanDOCS

Settings & administration

Change your interface language

Choose an enabled language for comfortable everyday use.

WHERE TO FIND IT

Top bar / Profile → Language

Step by step

  1. Open the language control in the top bar or your profile.

  2. Select an available language and let the screen update.

  3. Check common actions such as Save and Pay before continuing your work.

  4. For this guide, use EN or සිං at the top; the same article stays open.

Add a language or correct a translation

  1. Open Languages under System Configuration. Add a language with its name and writing direction: left-to-right or right-to-left. Set the business default only after checking common screens.
  2. Export that language’s spreadsheet. Fill in the Translation column beside each reference phrase, keeping the row keys and file layout intact. Blank translations keep the English fallback.
  3. Import the edited file, review accepted and skipped rows, then open the affected screen to verify the wording. Use the completion percentage to plan the remaining translations.
  4. You can import improvements gradually. English and the active default language cannot be removed; right-to-left languages also change the interface direction.

Default language and translation imports

  1. The top-bar language switch is remembered per user. Set the company default for new users separately. When adding a language, choose its name and left-to-right or right-to-left direction; RTL mirrors the layout.
  2. Export the translation spreadsheet and edit only the Translation column. Preserve keys, reference columns and layout. Empty translations fall back to English.
  3. Import the file, review accepted and skipped rows with their reasons, and use the completion percentage to work in stages. English is the fallback and cannot be removed; change the default before removing a language currently used as default.

Tools and options

Interface languages & RTL
Choose enabled languages and supported writing directions.
Translation import & export
Update interface wording through a translation file.
Translation progress & fallback
Track translated coverage and use English for missing entries.

Languages list

A little help goes a long way.

Start with common fixes, or contact our team with your store, terminal and the issue you see.

Troubleshooting
Screen guide