Products & catalog

Use the right unit

Choose whether a product is counted in pieces, kilograms, litres or another supported unit.

WHERE TO FIND IT

Products → Product Setup → Units

Step by step

Check the existing units and use the one matching how you sell.
If necessary, add a unit with a short code and the correct measurement category.
Assign the unit on the product. Receive stock using that same basis.
For a box of 24 sold individually, receive 24 pieces; verify any configured conversion.

Add a unit with a recognisable name and symbol, and choose its measurement category such as count, weight or volume. Use the same base unit for prices and entered stock.
When buying boxes and selling pieces, enter the equivalent piece quantity unless an explicit conversion is configured. For example, two boxes of 24 pieces represent 48 pieces; a unit label alone does not create that conversion.

Check the supplied units before adding another: piece, pack, box, dozen, kg, g, litre, ml and metre cover common needs. Set a display name, short code and measurement category.
Conversions require the same category, such as grams to kilograms (1 g = 0.001 kg). Do not convert weight to volume without an appropriate business process.
Receiving one box containing 24 pieces requires the correct purchase conversion. Naming a unit Box does not automatically split inventory into pieces.
The selected unit appears in checkout, receipts, stock and reports. Changing its name or conversion does not recalculate historical quantities.

Built-in & custom units: Use pieces, kilograms, litres or a unit your business needs.
Measurement categories & conversions: Set compatible unit relationships for how you measure goods.