Purchases & suppliers
Return goods to a supplier
Record returned deliveries so stock and the supplier balance reflect the return.
WHERE TO FIND IT
Purchasing → Purchase returns
Step by step
Open the original purchase and confirm the supplier and receiving store.
Choose the products and quantities going back, with the correct batch.
Enter the return reason and review its value before confirming.
Keep the return document and check stock movements and the supplier statement.
Check return quantities and the supplier balance
- Return against the original purchase and its exact variant or batch, within the remaining returnable quantity. Confirm enough stock is available in that store before posting.
- The return reduces stock and adjusts what you owe the supplier. Keep its debit note or return reference and verify the statement; a physical supplier reimbursement is a separate payment event.
Whole-purchase returns and reasons
- Start from the original received purchase and choose quantities to return. The return-whole-purchase shortcut fills all eligible lines; review them before confirming.
- A return reason is required. Check the original batch and remaining returnable stock, then review the supplier balance. Recording returned stock does not itself prove a bank refund was received.
Tools and options
- Full or partial purchase returns
- Return selected quantities against the original purchase.
- Return reasons & balance updates
- Record why goods went back and adjust stock and supplier dues.
